Frequently Asked Questions

Here you will find answers to the most common questions from our customers, which will help you better understand how we work and how we can meet your needs.

What is Simpl?

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Who is Simpl for?

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What is included in the monthly rent?

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What is the down payment?

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What are the periods for car rental?

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How can I rent a Simpl car?

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What is included in the price of the Simpl car rental service?

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What do I need to apply?

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What is the early termination option?

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Can I take the car abroad?

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How will I receive the renewed insurance?

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Is there any penalty in case of delayed payment?

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What happens in case of a lost or stolen key?

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What happens in case of a lost or stolen counterfoil?

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What happens in case of car accident?

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Electronic Fiche?

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How do I connect with my personal assistant and how do I request a service?

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Where do I take the car from, should I visit an office of SIMPL?

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What is the procedure for the performance of a service from Simpl Assistant?

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Can I add services that are out of the scope of the Simpl Assistant package?

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Where can I monitor everything related to the contract and the servicing of my car?

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What exactly is included in the technical servicing?

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Can I acquire the vehicle at the end of the period?

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What are Ready 2 Go Cars?

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Who are Simpl's Ready 2 Go Cars suitable for?

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What does the main package of Simpl Assistant service include?

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What are the mileage options?

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What are the options for contract termination?

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What does 24 hour travel assistance include?

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What's the price of the additional kilometre?

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Can I test drive the car before renting it?

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What is DriveSimpl fuel card?

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Can't find an answer to your question?

Do not hesitate to contact us. We are here for you!

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info@drivesimpl.bg

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0700 50 111

Contact us